Shipping Policy

Last updated: June 15, 2023

At Green Oasis, we take great care in packaging and shipping your plants to ensure they arrive in excellent condition. Please review our shipping policy below.

Shipping Methods

We offer several shipping options:

  • Standard Shipping: 3-5 business days - $7.99
  • Expedited Shipping: 2-3 business days - $14.99
  • Free Shipping: On all orders over $50 (standard shipping only)

Shipping times are estimates and begin when your order leaves our facility, not when you place your order.

Processing Time

Orders are typically processed and shipped within 1-2 business days. During peak seasons or sales, processing may take 3-5 business days.

We do not process or ship orders on weekends or holidays.

Plant Packaging

Our plants are carefully packaged by our expert team:

  • Plants are secured in their pots to prevent soil spillage
  • Delicate leaves are protected with tissue paper
  • Boxes are clearly marked as "Live Plants" and "Fragile"
  • We use insulated packaging for temperature-sensitive plants

Shipping Restrictions

Due to agricultural regulations, we cannot ship plants to:

  • Hawaii
  • Alaska
  • Puerto Rico
  • International destinations (outside the contiguous US)

Some plant varieties may have additional shipping restrictions to certain states.

Weather Considerations

For the health of your plants, we may delay shipping during extreme weather conditions (extreme heat or cold). If this affects your order, we will notify you.

We recommend being available to receive your plant delivery to prevent prolonged exposure to outdoor conditions.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. You can track your package using the provided tracking number.

Damaged or Lost Packages

If your plants arrive damaged or if your package is lost in transit, please contact us within 48 hours of delivery at support@greenoasis.com with photos of the damaged items and packaging.

Contact Us

If you have questions about our shipping policy, please contact us at:

Green Oasis
Allgreen506@gmail.com
+1(775)-979-5644